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AVP provides extensive range of services, programs and initiatives, including:

Client Services

AVP provides direct services such as immediate crisis intervention, safety planning, short or long-term counseling, police, court and social services advocacy and accompaniment, information and referrals to anyone who calls our hotline or comes to our main offices or intake sites throughout the five boroughs. 

AVP's free bilingual (English/Spanish), 24-hour, 365-day-a-year crisis intervention hotline, 212.714.1141, is staffed by professional counselors and trained volunteers who respond to the immediate needs of LGBTQH victims and survivors of any type of violence.

AVP has community-based direct services and outreach projects in all five boroughs of New York City, including projects specifically designed for transgender and gender non-conforming people of color in New York City.

AVP has three distinct support groups for Hate Violence, Sexual Violence and Intimate Partner Violence survivors which feature a supportive and focused curriculum to move people from trauma to healing.

AVP operates a Legal Clinic for LGBTQH survivors of intimate partner violence and offers legal consultations to LGBTQH victims and survivors of domestic violence.

All of AVP services are free and confidential. AVP receives about 3,000 hotline calls a year - an average of one call every 3 hours. 

Community Organizing & Public Advocacy 

AVP organizes community and public responses to specific violent incidents throughout New York City and State and creates campaigns that address LGBTQH people's safety.

AVP collaborates with community leaders and community-based organizations to raise awareness about the intersection of LGBTQH identity and violence through coalitions, networks and other collaborative work. 

AVP does outreach through our SafeBar/Safe Nights Program which is designed to stop pick-up crimes and date-associated violence before it happens by working with bars and clubs to alert their patrons and staff of the dangers of pick-up crimes, distributing safety tips and encouraging reporting such incidents to AVP.  

AVP's Speakers Bureau provides education and support for survivors of violence to share their stories to educate the public about how to prevent violence, and what to do if they or someone they love is affected by anti-LGBTQH violence.

AVP's Training and Education Institute trains thousands of people in hundreds of trainings with community members, police, court staff, district attorneys' offices, rape crisis centers, domestic violence agencies and other mainstream health and human service providers.

AVP's community organizing efforts reach more than 25,000 people each year.

State Work

AVP created and coordinates the first-ever New York State LGBTQH Domestic Violence Network. The Network brings together anti-violence service providers, activists and policy-makers from across the state to strengthen efforts to best serve LGBTQH domestic violence and sexual violence survivors wherever they live.

The Network focuses on program development, dissemination of best and promising practices, developing or changing public policy, and acts as a clearinghouse on research, data, and resources. In 2008, the Network successfully advocated to expand the definition of "family and household member" in New York State to allow LGBTQH survivors to obtain civil orders of protection for the first time.  The Network is currently working on a campaign to help mainstream domestic violence programs and shelters become LGBTQH inclusive.

National Work

AVP coordinates the National Coalition of Anti-Violence Programs (NCAVP), a national network of organizations dedicated to ending violence in all its forms against LGBTQ people. With more than 40 member organizations and programs throughout the U.S. and Canada, NCAVP provides national advocacy for local programs and provides support to communities that do not have an LGBTQ anti-violence organization.

Through NCAVP, AVP participates in creating and implementing a national platform from which to fight anti-LGBTQH violence and to create and advocate for city, state and federal policies impacting our communities.

NCAVP is the Department of Justice (DOJ) Office on Violence Against Women's National LGBTQ Training and Technical Assistance Center providing LGBTQ-specific training and technical assistance throughout the country. NCAVP is also the LGBTQ Subject Matter Expert for the DOJ's Office for Victims of Crime.