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AVP provides direct client services to LGBTQH survivors of all forms of violence including hate violence, intimate partner violence, sexual violence, pick-up violence, and institutional violence in all five boroughs of New York City. These services include:

Hotline

AVP operates a free, bilingual (English/Spanish), 24-hour, 365-day-a-year crisis intervention hotline (212-714-1141) that is staffed by trained volunteers and our professional counselor/advocates to offer support to LGBTQH victims and survivors of any type of violence. AVP receives nearly 3,000 calls a year—an average of one call every three hours. Callers receive immediate crisis counseling and on-going short or long-term counseling and other supportive services, including police, court and social services advocacy and accompaniment.

Counseling

AVP provides short-term, professional counseling for survivors of all forms of violence, which promotes empowerment and healing from trauma.

Advocacy and Accompaniment

AVP recognizes that LGBTQH people face bias, discrimination, and sometimes violence when they try to access support and resources from mainstream service providers, law enforcement, health care systems, and the courts. AVP offers support and advocacy with these systems to help overcome bias, discrimination and other obstacles, to ensure survivors' access to safety and support.

Support Groups

AVP also works with clients through three distinct support groups for survivors of Hate Violence, Sexual Violence and Intimate Partner Violence, which features a supportive and focused curriculum to move people from trauma to healing. AVP also offers creative arts expression groups for LGBTQH survivors who have experienced any form of violence.

Legal Services

AVP operates a free and confidential Legal Clinic for LGBTQ survivors of intimate partner violence, a collaborative service between AVP, the New York Legal Assistance Group, Sanctuary for Families, and the Urban Justice Center. All of AVP services are free and confidential.